Table of Contents![]() Quick Start Guide ![]() Bed & Breakfasts Admins Employees Bed & Breakfast Information Room Groups Room Types Rooms Amenities Documents & Files Location Information Photos Store Items ![]() Orders Reservations Adding Reservations Editing Reservations Cancellations Calendar Weekly Payouts Refunds Reports Reservation Settings Reservation System Plugin Search Orders Room Rates Tax Rates Discounts Holidays Block Off Rooms ![]() Customer Service | Cancellations Bed & Breakfast admins and employees can cancel reservations and orders. Customers can cancel reservations and orders online if the bed & breakfast enables this option. This can be configured in the reservation settings. To update this option, click on 'Reservation Settings' under the bed & breakfast's menu. If this option is disabled, customers will be instructed to contact the bed & breakfast directly to cancel their reservation. ![]() Reservations can be cancelled from the reservations page. To do this, click on the 'Cancel Reservation' link when viewing the reservation. Orders can be cancelled from the orders page. To cancel an order, click on the 'Cancel Order' button when viewing the order. |