Table of Contents
Getting Started
     Quick Start Guide
Bed & Breakfast Setup
     Bed & Breakfasts
     Admins
     Employees
     Bed & Breakfast Information
     Room Groups
     Room Types
     Rooms
     Amenities
     Documents & Files
     Location Information
     Photos
     Store Items
Reservation System
     Orders
     Reservations
     Adding Reservations
     Editing Reservations
     Cancellations
     Calendar
     Weekly Payouts
     Refunds
     Reports
     Reservation Settings
     Reservation System Plugin
     Search Orders
     Room Rates
     Tax Rates
     Discounts
     Holidays
     Block Off Rooms
Support
     Customer Service
Cancellations

Bed & Breakfast admins and employees can cancel reservations and orders. Customers can cancel reservations and orders online if the bed & breakfast enables this option. This can be configured in the reservation settings. To update this option, click on 'Reservation Settings' under the bed & breakfast's menu.

If this option is disabled, customers will be instructed to contact the bed & breakfast directly to cancel their reservation.

Reservations can be cancelled from the reservations page. To do this, click on the 'Cancel Reservation' link when viewing the reservation.

Orders can be cancelled from the orders page. To cancel an order, click on the 'Cancel Order' button when viewing the order.



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